Privacy Policy

This Privacy Policy explains how TCG Reputation, also called TCG Rep, collects, uses, stores, shares, and protects personal data.

TCG Rep is a reputation platform for the TCG community. Users can create public profiles, add trade/social links, search profiles, and give or receive feedback.

The data controller is:

Resqcards
Martjanci 97J
9221 Martjanci
Slovenia
Email: hello@tcgrep.com

We may collect the following types of personal data.

We use personal data to:

• Create and manage accounts
• Display public reputation profiles
• Allow users to search and browse profiles
• Allow users to submit and receive feedback
• Review and moderate feedback
• Prevent fraud, abuse, spam, fake reviews, and impersonation
• Provide support
• Improve the platform
• Send account-related emails
• Handle password resets
• Comply with legal obligations

Depending on the situation, we process personal data based on:

Some profile information is public by design.

Public profile information may include:

• Display name
• Nickname
• Avatar
• Country
• Region
• Bio
• Connected trade/social links
• Reputation score
• Approved feedback
• Member since date
• Public profile URL

Do not add information to your public profile that you do not want others to see.

Approved feedback may appear publicly on a user's profile.

We may hide, reject, or remove feedback if it violates our rules, contains private information, appears fake, or creates legal, safety, or moderation concerns.

Passwords are handled through our authentication provider.

We do not intend to store plain-text passwords.

Users may request a password reset through the login page.

TCG Rep may use cookies or similar technologies for:

• Login sessions
• Security
• Theme preferences
• Basic site functionality
• Analytics, if enabled

If non-essential cookies or tracking tools are added, we should provide cookie information and obtain consent where required.

We may use third-party service providers to operate TCG Rep, including:

• Hosting providers
• Database providers
• Authentication providers
• Email providers
• Analytics providers
• Security tools

These providers may process personal data only as needed to provide their services.

Some service providers may process data outside your country or outside the European Economic Area.

Where required, we use appropriate safeguards for international transfers, such as adequacy decisions, contractual protections, or other lawful transfer mechanisms.

We keep personal data only as long as necessary for the purposes described in this Privacy Policy.

Typical retention examples:

• Account data: while your account is active
• Public profile data: while your profile is active
• Feedback data: while needed for reputation, moderation, platform integrity, or legal reasons
• Security logs: for a limited period needed for security and abuse prevention
• Support messages: as long as needed to handle the request and keep business records

When an account is closed, the public profile may be hidden, but some information may be retained where needed for legal, security, abuse-prevention, moderation, dispute, or platform-integrity reasons.

Depending on your location, especially if you are in the EU/EEA, you may have rights including:

• Right to access your personal data
• Right to correct inaccurate data
• Right to request deletion
• Right to restrict processing
• Right to object to processing
• Right to data portability
• Right to withdraw consent where processing is based on consent
• Right to lodge a complaint with a data protection authority

To make a privacy request, contact: hello@tcgrep.com

You may close your account through your profile settings if the feature is available, or contact us at: hello@tcgrep.com

Closing your account may remove your public profile from search and public display.

Full deletion of personal data may be subject to limitations where we need to retain information for legal, security, fraud-prevention, dispute, moderation, or platform-integrity reasons.

TCG Rep is not intended for children under 16.

If we learn that a child has provided personal data without proper consent, we may delete the account or data.

We use reasonable technical and organizational measures to protect personal data.

No online service can guarantee complete security. Users should keep their login credentials safe and report suspected account misuse.

Profiles may contain links to third-party platforms such as marketplaces, social networks, shops, or websites.

We are not responsible for the privacy practices, content, or security of third-party websites.

We may update this Privacy Policy from time to time.

If changes are significant, we may notify users by email or through the platform.

For privacy questions or requests, contact:

Resqcards (TCG Reputation)
Martjanci 97J
9221 Martjanci
Slovenia
Email: hello@tcgrep.com